Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, location, and any other information you choose to provide.
• Account Information: Username, password, and account preferences.
• Vehicle Information: Details about vehicles you list, search for, or express interest in.
• Communication Data: Messages, inquiries, and responses exchanged with dealers and other users.
• Transaction Data: Information about transactions you initiate or complete through the platform.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Connect buyers, sellers, and dealers
• Process transactions and payments
• Send you updates, marketing communications, and service-related notices
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights and property of NgugiDrive and our users

3. Information Sharing

We may share your information in the following circumstances:

• With Dealers: When you inquire about a vehicle or initiate contact, your information is shared with the dealer.
• With Service Providers: We may share information with third-party vendors who assist us in operating our platform.
• For Legal Reasons: We may disclose information if required by law, court order, or government regulation.
• With Your Consent: We may share information for purposes not covered here with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

8. International Data Transfers

Our platform is based in Kenya, and your information may be transferred to and processed in Kenya or other countries. We ensure that any international data transfers comply with applicable data protection laws and that adequate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.